Strategic Staffing Solutions International client — a global IT company that supports major organizations in their digital transformation efforts. Their team develops innovative IT solutions, transitions clients to the cloud, integrates digital processes, and manages IT systems operations and support.

Responsibilities:

• Advise our customers in the area of Microsoft security tools such as: Microsoft Defender for Cloud, Microsoft 365 Defender, and Microsoft Sentinel.
• Set up and configure these security tools for customers as part of projects, adding functionality where required.
• Perform and manage Attack Surface Reduction activities.
• Support advisory service activities, including reporting, steering and customer discussions where needed.
• Provide support within the framework of tenders or pre-sales activities.
• Participate in training courses and webinars from Microsoft or partners.

Requirements:

• Degree in computer science or comparable training, ideally with a focus on IT security.
• Several years of project experience in dealing with Microsoft security tools and their introduction.
• Solid practical experience in Windows system administration; experience with Linux administration is an advantage.
• Experience with the architectures and security concepts of Microsoft Azure.
• Excellent verbal and written English and good German language skills: required for communication across our international locations and with international clients.
• Relevant certifications e.g. AZ-500, MS-500, SC-200 would be considered as an advantage.

Company offers:

• Monthly gross salary from 4500 to 5500 EUR, depending on your level of expertise.
• Hybrid way of working with cozy office space in the center of Riga, when needed, and flexible working hours opportunities, based on your own preferences.
• Family-oriented company values and healthy attitude towards work and life balance granting additional 4 vacation days, birthday leave, “Happy Land” space in the office for children, etc.
• Individual development and learning plan, including yearly budget for external training.
• Necessary essentials health insurance with dental services and sports coverage.
• Possibility to work in mutual trust and positive team environment, to be creative and improve working flows by self-initiatives.
• Friendly, multicultural and cooperation orientated colleagues.

Strategic Staffing Solutions International’s client is a a global IT company that supports major organizations in their digital transformation efforts. Their team develops innovative IT solutions, transitions clients to the cloud, integrates digital processes, and manages IT systems operations and support.
They also maintain a strong strategic partner network, working with top international players such as AWS, Google, Microsoft, and SAP. Their goal is to make the digital world easier, more efficient, and more secure—ultimately helping their customers succeed.
As a Service Desk Specialist you will be a part of Global Delivery Service Operations unit and a member of the Service Desk team, who focus on delivering support in incident management, providing high quality services to customers all around the world. You will be responsible for supporting customers in system inquiries, working closely and establishing global connection with colleagues in different locations in the world.

What you will do:

• Provide 1st Level Support
• Respond to customer inquiries via e-mail/ticketing system or phone
• Process and monitor technical incidents
• Advise and support the customer in consideration of functional requests
• Assist the customer in resolving 1st level issues
• Dispatch and track tickets for the 2nd and 3rd level of support
• Follow up on any customer issues requiring additional research
• Demonstrate the highest level of customer service and professionalism

Work schedule:

• Shift structure: Start as early as 7 AM and end no later than 9 PM
• On-Call Duties: Night time (9 PM to 7 AM) and on weekends on rotation
• Shifts and On-Calls are pre-scheduled and rotated among the team members equally

What you will need:

• Excellent communication skills in German and English languages: Required for communication across the international locations and customers from Germany.
• Previous customer service related experience
• Proactive and analytical approach
• Good problem-solving skills
• Solution orientated and a team player
• Desire to grow and develop in IT industry

What you will get:

• Salary range: 1400 to 1750 EUR, depending on your level of expertise
• Hybrid way of working, based on your own preferences, with cozy office space in the center of Riga.
• Family-oriented company values and healthy attitude towards work and life balance: additional 4 vacation days, birthday leave, “Happy Land” space in the office for children, etc.
• Individual development and learning plan, including yearly budget for external training
• Necessary essentials – health insurance with dental services and sports coverage
• Possibility to work in mutual trust and positive team environment, to be creative and improve working flows by self-initiatives
• Friendly, multicultural and cooperation orientated colleagues

Strategic Staffing Solutions International client — a global IT company that supports major organizations in their digital transformation efforts. Their team develops innovative IT solutions, transitions clients to the cloud, integrates digital processes, and manages IT systems operations and support.

They also maintain a strong strategic partner network, working with top international players such as AWS, Google, Microsoft, and SAP. Their goal is to make the digital world easier, more efficient, and more secure—ultimately helping their customers succeed.

We’re looking for an experienced Full-Stack Developer / Architect to help design and build modern web applications using PHP (Symfony) and React. You’ll work on both frontend and backend systems, ensure solid architecture, and help guide technical decisions across the team.

Responsibilities
• Design and develop web applications using Symfony (PHP) and React (JavaScript).
• Create and maintain clean, efficient, and scalable code.
• Work closely with designers, developers, and product teams.
• Build and integrate RESTful APIs and other backend services.
• Review code, troubleshoot issues, and ensure high performance.
• Contribute to technical planning and architectural decisions.
• Support and mentor other developers when needed.

Requirements
• Strong experience with PHP 8+ and Symfony framework.
• Solid knowledge of React, JavaScript (ES6+), HTML, and CSS.
• Understanding of API design, databases (MySQL), and version control (Git).
• Experience with Docker, CI/CD, or cloud services is a plus.
• Good communication skills and a problem-solving mindset.

Company offers:
• Monthly gross base salary up to 6000 EUR, depending on your level of expertise.
• Hybrid way of working, based on your own preferences, with cozy office space in the center of Riga, when needed.
• Family-oriented company values and healthy attitude towards work and life balance – granting additional 4 vacation days, birthday leave, “Happy Land” space in the office for children, etc.
• Individual development and learning plan, including yearly budget for external training
• Necessary essentials – health insurance with dental services and sports coverage
• Possibility to work in mutual trust and positive team environment, to be creative and improve working flows by self-initiatives
• Friendly, multicultural and cooperation orientated colleagues