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  • Observability Architect

    Observability Architect High Level Summary:

    We are seeking experienced and highly skilled IT Solution Architect to join our Monitoring and Event Management Design Team. The successful candidate will be responsible for designing and implementing enterprise monitoring and observability solutions that ensure the performance, health, resiliency, and availability of IT assets. This role involves collaboration with multiple design leads and stakeholders to deliver innovative and scalable monitoring solutions using a wide range of technologies.

    Key Responsibilities:

    – Lead the design and implementation of enterprise monitoring, observability, and event management solutions. – Collaborate with MEMD design leads across various domains including Event Management, Function Apps, Azure Monitor, App Dynamics, Grafana, ThousandEyes, and more. – Develop and sustain observability and monitoring standards aligned with enterprise architecture. – Design monitoring services for applications across SAAS, IAAS, and PAAS platforms. – Engage with business units to gather requirements and deliver cost-effective monitoring solutions. – Perform day-to-day design activities and plan for software and automation upgrades. – Drive innovation through proof-of-concept initiatives and automation strategies.

    Technologies and Tools:

    – SRE Practices: Observability and Monitoring – ServiceNow ITOM Event Management – JavaScript, Python, PowerShell – Azure Fundamentals, Azure Monitor, Azure DataLake, Azure Fabric – API Integration, Ansible – .NET and C# Programming – DevOps and Automation Tools – Grafana, Prometheus, App Dynamics, ThousandEyes, Riverbed, Nobl9

    Required Qualifications:

    – Bachelor’s degree in IT /Computer science/Engineering, or related field. – 5+ years of experience in IT monitoring or related technical roles. – Strong knowledge in Azure Log Analytics, KQL, Telemetry, APM, Ansible, PowerShell, Automation – Proven ability to analyze and resolve complex application and infrastructure issues. – Excellent communication and teamwork skills.

    Preferred Qualifications:

    – Extensive experience in alert integration into ServiceNow ITOM – 3+ years of experience with IT architecture role and deep understanding of monitoring and application performance management – Experience with Azure services. – Experience in DevOps and programming languages: Python, PowerShell, C#, JavaScript, SQL. – Knowledge of proactive monitoring using Azure services, telemetry, and synthetic transactions. – Understanding of network architecture and security: WAN/LAN, TCP/IP, PKI. – Familiarity with ITSM processes and tools (e.g., ServiceNow), and compliance processes – Have AIOps vision and awareness

    July 10, 2026
  • CTO

    Role Overview

    We are looking for an Architect of Autonomy — a relentless, AI-native technical founder at heart who thrives on building from zero and lives at the edge of what’s possible.

    We’re replacing our legacy stack entirely and rebuilding our learning ecosystem from the ground up: a single, unified, AI-native platform that replaces three separate products. This is not a migration. It’s a clean sheet.

    Reporting directly to the CEO and collaborating closely with the executive leadership team. You will define the stack, set the architecture, hire the team, establish the agentic build engine, and personally write the foundational code. You’re not inheriting a codebase — you’re creating one.

    You will hire, lead, and develop a lean team of senior engineers that will operate as domain specialists without the traditional safety nets of PM or dedicated QA. By instilling an elite engineering culture and arming your team with cutting-edge AI co-development frameworks, you will orchestrate a high-autonomy squad capable of delivering unmatched product impact.

    Main Responsibilities

    1. Core Greenfield Architecture & Platform Consolidation

    ● Unified Platform Strategy: Design a greenfield, unified AWS architecture to safely consolidate three legacy systems into a single, high-performance, scalable platform.

    ● Enterprise Stack Integration: Architect and personally oversee robust integration layers connecting the core platform to our global enterprise stack: Salesforce (CRM), NetSuite (ERP/Accounting), Zuora (Subscription Management), and Yuno (LATAM Payment Orchestrator).

    ● Data Structure & Compliance Security: Define unified data schemas that accommodate multi-tenant learning tracks while implementing strict global compliance patterns (such as COPPA/GDPR-K) for child-safe environments.

    2. Engineering the “Agentic-First” Build Engine

    ● Automated Engineering Loops: Define and enforce the agentic-first build process—creating automated generation, continuous self-review, and execution loops that act as a massive force multiplier across the entire engineering lifecycle.

    ● AI-Driven Automated Quality: Set the standard for DevOps, CI/CD pipelines, infrastructure as code (IaC), and advanced automated testing patterns—building a resilient deployment infrastructure that completely eliminates the need for a traditional QA team.

    ● Model Routing Optimization: Establish the internal infrastructure to handle LLM orchestration, optimizing model routing (frontier models vs. specialized local micro-models) to balance system speed, accuracy, and token economics.

    3. Product Anchor & Business Interface

    ● Spec-Less Execution: Act as the ultimate product anchor for the engineering team—translating high-level corporate business goals directly into crisp architectural decisions without waiting for a PM to write a traditional feature spec.

    ● Cross-Functional Executive Interface: Serve as the direct technical interface to leadership, providing transparent, data-backed timeline clarity, infrastructure forecasting, and clear risk mitigation strategies.

    ● Domain Scoping: Map out feature requirements across our five specialist domains (Streaming, Gamification, Kids, Adults, AI) to preemptively catch integration bottlenecks or billing exceptions before developers touch the code.

    4. Engineering Team Leadership & Practical Culture

    ● Hiring & Team Sequencing: Strategically onboard and sequence the intake of specialized Senior Developers over the next 90 days, ensuring seamless knowledge transfer as the foundational layer is built.

    ● Culture of Extreme Autonomy: Establish coding standards, agentic tooling (e.g., Cursor, Cloud Code configurations), and a high-autonomy engineering culture from day one, preparing the team to operate efficiently without traditional safety nets.

    ● Working Captain Hand-on Input: Author core foundational microservices (such as authentication frameworks and master API gateways) and perform high-leverage peer code reviews to ensure system health and product alignment.

    What We’re Looking For

    • Proven track record of shipping production software in teams of 10 engineers or fewer. You know what it means to build lean and fast without sacrificing quality or accumulating debt.
    • Active practitioner of AI-assisted development.
    • You use Claude, Cursor, Copilot, or equivalent tools in your own daily workflow — not as a novelty, but as a core part of how you build and review code.
    • Hands-on expertise in agentic frameworks. You’ve built AI-native architectures, not just integrated APIs.
    • Experience hiring and onboarding senior engineers in fast-moving, early-stage environments. You’ve built teams from scratch, not just joined them.
    • Strong AWS fundamentals: VPC, ECS/EKS, RDS, Lambda, S3, CloudFront, IaC (Terraform or CDK), and multi-region resilience.
    • Comfortable making product decisions from first principles without waiting for requirements to be handed down. You derive scope from business goals.
    • Fluency in English required; professional proficiency in Spanish strongly preferred.

    Strong Advantage

    • EdTech or LMS domain experience.
    • Background in child-safe compliance environments (COPPA, GDPR-K).
    • Experience integrating tier-1 enterprise systems (CRM, ERP, billing engines) at a platform level.
    • Prior experience as a founding engineer or first technical hire at a startup.

    Why is this role different?

    This is a greenfield build with real business urgency behind it. You’re not managing a migration or inheriting someone else’s technical debt. You’re building the stack, the team, and the culture — in that order. If you’ve been waiting for a seat at the table where technical decisions actually matter, this is it.

    July 8, 2026
  • Sales Manager

    Strategic Staffing Solutions customer is a fast-growing global IT services and digital transformation partner serving enterprises across North America and Europe. With a strong offshore delivery foundation and expanding nearshore presence, the company specializes in SAP, ERP modernization, cloud, AI/ML, and data solutions. Known for its agile approach and client-centric delivery, it supports mid-market and large organizations in executing complex transformation programs while offering a dynamic, growth-focused environment.

    As a Sales Manager, you will drive enterprise software services sales across Germany, with additional exposure to the Netherlands market. You will be responsible for acquiring new clients, expanding existing accounts, and delivering revenue growth by selling SAP, ERP modernization, AI/ML, Data & Analytics, and Digital Transformation solutions to mid-market and large enterprises. This role requires a strong track record in IT services sales and the ability to work effectively with global delivery teams across offshore and nearshore models.

    Key Responsibilities
    • Drive new logo acquisition and expand existing accounts across Germany
    • Build and maintain a strong pipeline to achieve revenue targets
    • Develop relationships with CIOs, CTOs, and senior IT/digital stakeholders
    • Lead end-to-end enterprise sales cycles from prospecting to closure
    • Position solutions across SAP, ERP transformation, AI & Data, cloud, and integration services
    • Collaborate with pre-sales, solution architects, and delivery teams to create proposals
    • Lead RFP/RFI responses, negotiations, and contract closures
    • Represent the company in industry events and build partnerships within the ecosystem
    Requirements
    • 5-10 years of experience in IT services or consulting sales
    • Proven track record selling SAP, ERP, or enterprise technology services
    • Experience in AI, Data & Analytics, Cloud, or Digital Transformation sales
    • Strong experience managing complex enterprise sales cycles (€1M+ deals)
    • Good understanding of SAP/ERP, cloud platforms (AWS, Azure, OCI), AI/ML, and data ecosystems
    • Experience working with offshore (India) and nearshore (Eastern Europe) delivery models
    • Excellent English communication skills; German is a strong advantage
    • Bachelor’s or Master’s degree in a relevant field (MBA is a plus)
    July 1, 2026
  • Software Engineer | Integration Development S4HANA

    Integration Engineer –  SAP S/4HANA

    Position Summary

    We are seeking an Integration Engineer to design, develop, and support integrations between GEP SMART and SAP S/4HANA. The ideal candidate has strong experience building enterprise integrations, working with APIs, cloud integration services, and middleware technologies to enable reliable data exchange across procurement and ERP platforms.

    Responsibilities

    • Design, develop, and maintain integrations between GEP SMART and SAP S/4HANA.

    • Build and consume REST and SOAP APIs for enterprise system integrations.

    • Develop real-time and batch integration solutions based on business requirements.

    • Define and implement data mapping, transformation, and schema normalization processes.

    • Implement logging, monitoring, retry mechanisms, and exception handling to ensure integration reliability.

    • Design resilient integration architectures with alerting and failure recovery capabilities.

    • Develop event-driven integrations using messaging technologies.

    • Support bulk and incremental data loading strategies.

    • Collaborate with functional and technical teams to gather requirements and deliver integration solutions.

    • Produce technical documentation and maintain integration artifacts.

    • Participate in CI/CD processes, code reviews, and performance optimization initiatives.

    • Ensure integrations comply with security, governance, and enterprise standards.

    Required Technical Skills

    • Experience developing enterprise integrations.

    • Strong knowledge of REST and SOAP APIs.

    • Experience with real-time and batch integration patterns.

    • Data mapping and transformation experience.

    • Knowledge of logging, retry mechanisms, and error handling strategies.

    • Experience designing resilient integration solutions.

    • Hands-on experience with Azure Integration Services.

    • Experience with Azure Service Bus and event-driven messaging.

    • Understanding of middleware and integration architecture concepts.

    • Experience with message queues and asynchronous communication.

    • Knowledge of data staging, schema normalization, and transformation pipelines.

    • Experience implementing bulk and incremental data processing.

    • Familiarity with CI/CD practices and version control.

    • Ability to create clear technical documentation.

    • Experience optimizing integration performance.

    Preferred Qualifications

    • Experience with procurement or supply chain management (SCM) systems.

    • Knowledge of procurement business processes.

    • Experience working in cross-functional Agile teams.

    • Understanding of compliance, governance, and enterprise controls.

    • Strong analytical and problem-solving skills.

    • Excellent communication and collaboration abilities.

    July 1, 2026
  • SAP PRA

    SAP PRA technical role:

    Position Overview

    Organization is seeking a highly skilled SAP PRA Technical Engineer to support and enhance enterprise Hydrocarbon Revenue Accounting and Production Revenue Accounting (PRA) capabilities within a complex global SAP landscape.

    The ideal candidate combines strong SAP PRA technical expertise with hands-on development, integration, debugging, and enterprise platform experience across SAP ECC and S/4HANA environments.

    Key Responsibilities

    • Design, develop, enhance, and support SAP PRA technical solutions within client’s Digital Core environment
    • Build and maintain custom SAP developments including:

    o ABAP Objects

    o Reports

    o Interfaces

    o Enhancements

    o BADIs

    o User Exits

    o RFCs

    o APIs

    o Forms and workflows

    • Support integration efforts between SAP PRA and enterprise systems including:

    o SAP FI/CO

    o SAP JVA

    o SAP MM

    o SAP PM

    o SAP BW

    o SAP CPI/BTP

    o Upstream production systems

    o Data and analytics platforms

    • Collaborate with business stakeholders to gather technical requirements and translate them into scalable solutions
    • Troubleshoot production issues, perform root cause analysis, and support incident resolution across Digital Core applications
    • Participate in software development lifecycle activities including:

    o Technical design

    o Development

    o Unit testing

    o Integration testing

    o Deployment

    o Hypercare support

    • Support SAP modernization and migration initiatives tied to S/4HANA transformation efforts
    • Develop reusable technical components and integration standards aligned with Client’s architecture practices
    • Work within Agile delivery teams utilizing Azure DevOps (ADO), sprint planning, backlog management, and DevOps methodologies
    • Ensure solutions align with enterprise security, compliance, and operational reliability standards
    • Create and maintain technical documentation, architecture diagrams, and support procedures

    Required Qualifications

    • 5+ years of SAP technical engineering experience
    • Strong hands-on SAP PRA technical experience
    • Advanced ABAP development skills
    • Experience supporting SAP upstream oil & gas environments
    • Strong understanding of SAP integrations and middleware technologies
    • Experience with:

    o APIs

    o Web services

    o IDOCs

    o RFCs

    o OData services

    • Experience supporting enterprise-scale SAP environments
    • Strong debugging and performance optimization skills
    • Experience working in Agile environments
    • Strong communication and stakeholder engagement capabilities
    • Advanced English communication skills

    Preferred Qualifications

    • Experience within oil & gas industry environments
    • SAP S/4HANA migration or transformation experience
    • Experience with SAP BTP and SAP CPI integrations
    • Knowledge of SAP Revenue Accounting, JVA, Production Allocation, or Hydrocarbon Accounting processes
    • Experience with Azure cloud technologies or enterprise cloud integrations
    • Familiarity with DevOps and CI/CD practices
    • Experience supporting global shared service or Digital Core organizations

    Technical Environment

    • SAP PRA
    • SAP ECC / S/4HANA
    • ABAP / ABAP OO
    • SAP CPI
    • SAP BTP
    • Azure DevOps
    • APIs & Microservices
    • SAP Integration Frameworks
    • Enterprise Finance Platforms
    • Digital Core Architecture

    Soft Skills & Leadership Expectations

    • Strong partnership and collaboration mindset
    • Ability to work across global teams and time zones
    • Self-driven with strong ownership mentality
    • Comfortable operating in evolving enterprise environments
    • Ability to communicate technical concepts to both technical and functional stakeholders
    • Continuous improvement and innovation mindset
    July 1, 2026
  • RTE ; Release Train Engineer | SAP SD Experience

    RTE (Release Train Engineer) – 

    (with SAP SD Experience)

    Position Summary

    We are seeking an experienced Release Train Engineer (RTE) with a strong understanding of SAP environments, preferably with expertise in SAP Sales and Distribution (SD). This role will facilitate Agile delivery across multiple teams, coordinate program execution, remove impediments, and ensure alignment between business and technical stakeholders for SAP initiatives.

    The ideal candidate combines Agile leadership experience with a solid understanding of SAP implementation and support projects, enabling effective coordination of cross-functional teams delivering SAP solutions.

    Responsibilities

    • Facilitate Agile Release Train (ART) events, including PI Planning, Scrum of Scrums, System Demos, and Inspect & Adapt workshops.
    • Coordinate delivery across multiple Agile teams working on SAP initiatives.
    • Track dependencies, risks, and impediments, ensuring timely resolution.
    • Support Program Increment (PI) planning and execution.
    • Work closely with Product Management, Product Owners, Scrum Masters, Architects, and technical teams.
    • Monitor program progress using Agile metrics and reporting.
    • Foster continuous improvement and Agile best practices across teams.
    • Ensure alignment between business priorities and technical delivery.
    • Coordinate releases and deployment readiness across SAP workstreams.
    • Support stakeholder communication and program governance.

    Required Qualifications

    • Experience working as a Release Train Engineer (RTE) or in a similar Agile leadership role.
    • Strong understanding of SAFe Agile principles and practices.
    • Experience coordinating multiple Agile teams.
    • Experience working in SAP environments.
    • Strong preference for experience with SAP Sales and Distribution (SAP SD).
    • Experience facilitating PI Planning and other SAFe ceremonies.
    • Excellent communication, facilitation, and stakeholder management skills.
    • Strong organizational and problem-solving abilities.

    Preferred Qualifications

    • Hands-on functional knowledge of SAP SD processes.
    • Experience supporting SAP implementation, rollout, or transformation programs.
    • SAFe RTE or SAFe Agilist certification.
    • Experience with Agile management tools such as Jira or Azure DevOps.
    • Knowledge of SAP integration with other SAP modules.
    July 1, 2026
  • SAP Finance App Engineer- JVA and PA

    SAP Finance Application Engineer

    Location: Argentina 

    We are looking for an experienced SAP Finance Application Engineer to join our ERP Finance team. In this role, you will provide functional and application support for SAP Finance modules, ensuring the stability, reliability, and continuous improvement of business-critical financial processes.

    The ideal candidate has strong experience supporting SAP Finance applications in enterprise environments, troubleshooting production issues, collaborating with business stakeholders, and delivering enhancements across finance-related modules.

    Responsibilities
    Provide application support for SAP Finance solutions in production environments.
    Investigate, troubleshoot, and resolve application issues while meeting SLA commitments.
    Analyze business requirements and translate them into functional SAP solutions.
    Configure, test, and implement enhancements and changes within SAP Finance.
    Collaborate with Finance users, business analysts, developers, and technical teams.
    Support incident management, problem management, and root cause analysis.
    Participate in system upgrades, testing, deployments, and production releases.
    Develop functional specifications and maintain system documentation.
    Identify opportunities for process improvements and system optimization.
    Ensure application stability, performance, and compliance with organizational standards.

    Required Qualifications

    • Experience supporting SAP Finance (FI) applications.
    • Strong functional knowledge of the following modules:
    • Priority 1 (Must Have):
    • Joint Venture Accounting (JVA)
    • Asset Accounting (AA)
    • Project Accounting (PS)
    • Priority 2:
    • General Ledger (GL)
    • Controlling (CO)
    • Accounts Payable (AP)
    • Accounts Receivable (AR)
    • Banking
    • Experience troubleshooting production issues and supporting enterprise ERP environments.
    • Experience working with business users to analyze requirements and implement solutions.
    • Strong analytical and problem-solving skills.
    • Excellent communication skills.
    • Advanced English.
    June 29, 2026
  • SAP Sales & Distribution Application Engineer

    SAP Sales & Distribution (SD) Application Engineer

    Location: Argentina

    We are seeking an experienced SAP Sales & Distribution (SD) Application Engineer to join a global ERP team responsible for supporting, enhancing, and maintaining SAP Sales & Distribution solutions. This role offers the opportunity to work in an Agile environment, collaborating with cross-functional teams to deliver scalable, high-quality SAP solutions while ensuring the stability and continuous improvement of business-critical applications.

    Key Responsibilities

    • Provide application support for SAP SD solutions in production environments.

    • Troubleshoot, analyze, and resolve production issues while meeting service level objectives.

    • Partner with business stakeholders to gather requirements and identify business needs.

    • Analyze existing system capabilities and recommend functional solutions.

    • Configure SAP SD modules to support business processes and resolve application issues.

    • Collaborate with development teams to design, develop, and implement custom SAP solutions.

    • Participate in system testing, including functional, integration, and user acceptance testing.

    • Coordinate and support deployments to production environments.

    • Provide user support and knowledge transfer when required.

    • Contribute to process improvements through automation and continuous enhancement initiatives.

    • Mentor junior team members and share functional expertise when appropriate.

    Required Qualifications

    • Experience supporting or implementing SAP ECC and/or SAP S/4HANA within the Sales & Distribution (SD) module.

    • Strong hands-on experience with SAP SD configuration.

    • Experience troubleshooting and supporting enterprise SAP applications.

    • Strong analytical and problem-solving skills.

    • Excellent written and verbal communication skills in English.

    • Customer-focused mindset with strong collaboration skills.

    • Self-motivated and able to work effectively in Agile teams.

    Preferred Qualifications

    • Knowledge of ABAP debugging or code analysis.

    • Exposure to SAP Security, SAP Integration, or automation tools.

    • Experience working within Agile or Scrum environments.

    • Familiarity with CI/CD practices and SAP application lifecycle management.

    What You’ll Bring

    • A proactive approach to solving business and technical challenges.

    • Strong communication and stakeholder management skills.

    • The ability to work across multidisciplinary teams in a global environment.

    • A continuous improvement mindset with a passion for delivering reliable SAP solutions.

    June 29, 2026
  • ServiceNow Integration Engineer (OT)

    ServiceNow Integration Engineer (Operational Technology)

    Location: Argentina

    We are seeking a ServiceNow Integration Engineer to join our Enterprise Technology team. In this role, you will design, develop, and support integrations between ServiceNow and enterprise platforms supporting Operational Technology (OT) environments. You will work closely with Infrastructure, Cybersecurity, and Operations teams to deliver scalable, secure, and automated integration solutions.

    This is a hands-on engineering role focused on ServiceNow development, integration, and automation rather than administration.

    Key Responsibilities

    • Design, develop, and maintain ServiceNow integrations using REST/SOAP APIs and IntegrationHub.

    • Configure and customize ServiceNow components including Flow Designer, Business Rules, Script Includes, and MID Server.

    • Integrate ServiceNow with enterprise applications, cybersecurity platforms, monitoring solutions, and asset management tools.

    • Support CMDB, Discovery, and automation initiatives to improve operational visibility and service management.

    • Troubleshoot integration issues and perform root cause analysis.

    • Collaborate with Operational Technology (OT), Infrastructure, Cybersecurity, and application teams to deliver integration solutions.

    • Develop scalable and reusable integration components following best practices.

    • Participate in testing, deployments, and continuous improvement initiatives.

    Required Qualifications

    • 4+ years of hands-on ServiceNow development experience.

    • Strong experience with:

      • ServiceNow IntegrationHub

      • REST and SOAP APIs

      • JavaScript

      • Flow Designer

      • MID Server

      • CMDB and Discovery

    • Experience integrating ServiceNow with enterprise applications and third-party platforms.

    • Strong analytical, troubleshooting, and problem-solving skills.

    • Excellent communication skills in English.

    • Ability to work collaboratively within Agile teams.

    Preferred Qualifications

    • Experience working in Operational Technology (OT), Industrial Control Systems (ICS), SCADA, Manufacturing, Energy, Utilities, or Oil & Gas environments.

    • Experience integrating ServiceNow with technologies such as:

      • Splunk

      • Tenable

      • Microsoft Azure

      • Active Directory

      • SAP

      • Microsoft Power Platform

    • Knowledge of Python or PowerShell.

    • ServiceNow certifications such as CSA or CAD.

    • ITIL Foundation certification.

    • Experience with automation and enterprise integration best practices.

    What You’ll Bring

    • Strong expertise in ServiceNow development and API integrations.

    • Experience building secure, scalable enterprise integration solutions.

    • A proactive approach to automation and continuous improvement.

    • Excellent collaboration and stakeholder communication skills.

    • Passion for solving complex integration challenges across enterprise and Operational Technology environments.

    June 29, 2026
  • IT Execution & Governance Analyst

    IT Execution & Governance Analyst

    Role Summary:

    The IT Execution & Governance Analyst supports Technology Leads, Technology Managers, Portfolio Managers, and centralized governance teams by coordinating, preparing, analyzing, and maintaining key operational and governance deliverables across the IT organization. This role helps accelerate execution by taking a first pass at required materials, improving data quality, preparing insights from systems of record, tracking completion of recurring activities, and ensuring leaders have the information needed to review, refine, and make timely decisions.

    Role Clarification

    This role is not intended to replace Technology Leads, Technology Managers, Architects, Portfolio Managers, or decision-makers. Instead, the analyst enables those leaders by preparing draft materials, improving data quality, coordinating recurring work, tracking actions, and providing analysis so leaders can focus on review, refinement, decision-making, and strategic direction.

    Required Technical Skills

    Qualifications:

    • Bachelor’s degree in Business Administration, Finance, Information Technology, Engineering, or related field.
    • 3+ years of experience in IT portfolio management, project governance, technology operations, data analysis, or execution support.
    • Proficiency with portfolio, work management, reporting, or collaboration tools such as Azure DevOps, Targetprocess, Power BI, Excel, Teams, and SharePoint.
    • Strong analytical, organizational, stakeholder management, and communication skills.
    • Ability to work with incomplete information, structure first-draft materials, follow up with stakeholders, and escalate blockers appropriately.

    Required Functional/Domain Knowledge

    Supports Technology Leads, Technology Managers, Portfolio Managers, and governance stakeholders in managing recurring execution, portfolio performance, data quality, architecture-related deliverables, resource information, and governance standards.

    • Support centralized execution and governance activities across IT, including portfolio standards, recurring deliverables, data quality, resource information, and architecture-related materials.
    • Partner directly with Technology Leads and Technology Managers to maintain visibility into upcoming work, required actions, decision points, and completion timelines.
    • Prepare first-draft materials, pre-populated templates, data summaries, and initial analysis so leaders can review, refine, and finalize content more efficiently.
    • Schedule and coordinate regular touchpoints with Technology Leads, Technology Managers, Portfolio Managers, and governance stakeholders to keep work progressing on a weekly and monthly basis.
    • Maintain action trackers, follow up with owners, coordinate dependencies, and escalate blockers, risks, or data gaps in a timely manner.
    • Support prioritization of initiatives based on strategic alignment, delivery progress, dependencies, and resource capacity.
    • Maintain and update portfolio management standards, required fields, and related data in tools such as Azure DevOps.
    • Help ensure initiatives align with Enterprise Performance expectations by verifying that in-scope epics have EP IDs in ADO and correspond with value delivery standards.
    • Monitor and analyze EPMP ADO reports, portfolio dashboards, and other systems of record to identify gaps, risks, trends, and opportunities for improvement.
    • Support product teams and technology leaders in the creation, standardization, and maintenance of strategic roadmaps and architecture roadmaps used for long-term direction and tradeoff discussions.
    • Assist with documenting and maintaining architecture standards, reference materials, governance artifacts, and related backend system information.
    • Support CMDB updates and technology inventory data quality activities by collecting inputs, validating information, and tracking required updates to completion.
    • Maintain and update resource profiles, staffing assignments, and related workforce planning information to support resource and capacity discussions.
    • Convert complex portfolio, resource, architecture, and operational information into clear summaries, insights, and recommendations for different audiences.
    • Collaborate with product line leaders, Department Portfolio Managers, EPMO governance teams, architecture stakeholders, and Epic Owners to ensure transparency, alignment, and execution discipline.
    • Identify process gaps, data quality issues, and improvement opportunities, and recommend practical actions to improve execution and governance effectiveness.

    Analytics, Reporting, and Data Quality

    • Perform data quality cleanup across portfolio, resource, architecture, CMDB, and other systems of record used for governance and operational reporting.
    • Analyze portfolio, resource, and operational data to generate practical insights that support technology and portfolio decision-making.
    • Build, maintain, or support dashboards, trackers, scorecards, and recurring reports for leadership and governance routines.
    • Identify inconsistencies, missing information, process gaps, and opportunities to improve data reliability.
    • Prepare concise leadership-ready summaries that highlight key findings, risks, dependencies, decisions needed, and recommended next steps.

    Additional Preferred Technical Capabilities (Nice-to-Have):

    • Advanced analytics skills, including Power BI, Excel, data modeling, or dashboard development.
    • Strong understanding of ADO data structures, Agile metrics, portfolio KPIs, and delivery health indicators.
    • Familiarity with portfolio financial concepts, value tracking, lean business cases, and strategic prioritization.
    • Experience supporting technology roadmaps, architecture roadmaps, standards documentation, or CMDB data quality activities.
    • Experience with automation tools, such as Power Automate, or process improvement methods that reduce manual effort.
    • Exposure to dependency, risk, resource, and capacity analysis in complex IT environments.
    June 17, 2026
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