Strategic Staffing Solutions customer is a fast-growing B2B marketing and demand generation company that helps organizations connect with decision-makers through targeted outreach and high-quality lead generation strategies.
Key responsibilities:
Outbound Calling & Webinar Campaign Execution
- Call prospects from provided lead lists to promote upcoming webinars and drive registrations
- Make reminder calls ahead of live events to maximize show-up rate
- Identify and reach appropriate decision-makers; qualify interest before registering them
- Log call outcomes, registration status, and notes accurately in the CRM/calling system
Prospecting & Meeting Setting
- Support broader outbound prospecting beyond webinar campaigns as needed
- Set qualified meetings between interested prospects and the appropriate internal stakeholder
- Research target accounts and contacts ahead of outreach to improve call relevance
Quality & Reporting
- Follow and help refine call scripts, objection handling, and qualification criteria
- Track and report core KPIs (dials, contacts reached, decision-makers reached, registrations, show rate)
- Flag recurring data quality issues back to the QA/enrichment team
Growth Path: Team Leadership & Vendor Oversight
- As campaign volume grows, help build and lead an in-house team of outbound reps — hiring input, training, coaching, quality standards
- Take ownership of performance targets once managing a team
- Help evaluate outsourced calling vendors (e.g., BPO Services) against in-house cost and performance benchmarks to inform future build-vs-buy decisions
KPIs
- Registrations booked and show-up rate
- Decision-maker reach rate
- Qualified meetings set
- (Later) team ramp and performance once a team is in place
Requirements:
- 3-5+ years of outbound calling / SDR / telemarketing experience, B2B preferred
- Comfortable making high-volume calls in English to US-based contacts
- Track record of hitting reach/qualification targets independently
- Interested in growing into a leadership role – mentoring, training, managing performance
- Comfortable with CRM/calling systems and structured reporting
- Nice to have: experience managing or training other callers/agents
Company offers:
- Permanent employment contract
- Hybrid work model
- Global exposure
- Working hours: 12:00-20:00
Salary up to 3000 gross/month