You’ll be responsible for developing next-generation multi-tenant AI platform while maintaining and enhancing existing conversational agent installations across various customer environments. This role combines modern AI/ML technologies with enterprise software engineering to deliver intelligent conversational experiences through Microsoft Teams and other interfaces.

Platform Development

• Design and develop microservices for our multi-tenant conversational AI platform using Python and FastAPI
• Build and optimize RAG-enabled conversational agents using LangChain and LangGraph
• Implement knowledge ingestion pipelines supporting multiple source types (Confluence, documents, URLs, APIs)
• Develop vector search capabilities using PostgreSQL with pgvector for semantic knowledge retrieval
• Integrate Azure OpenAI services (GPT-4, embeddings) with multi-tenant credential management
• Implement event-driven architectures using RabbitMQ for service communication

System Maintenance & Support

• Maintain and enhance existing conversational agent installations for enterprise customers
• Monitor system health, troubleshoot issues, and implement performance optimizations
• Deploy updates and patches to production environments
• Provide technical support for customer-specific configurations and integrations

Quality & Operations

• Implement comprehensive testing strategies (unit, integration, end-to-end)
• Set up observability using Prometheus, Grafana, and OpenTelemetry
• Ensure security best practices including multi-tenant data isolation and encryption
• Participate in code reviews and contribute to technical documentation
• Practice spec-driven development (SDD) for clear requirements and implementation alignment

Requirements:

• Strong Python development experience (3+ years)
• Experience with microservices architecture and RESTful API design
• Solid understanding of relational databases (PostgreSQL preferred)
• Experience with Docker containerization and deployment
• Knowledge of authentication, authorization, and multi-tenant security patterns
• Proficiency with Git and modern development workflows
• Familiarity with LLM integration (OpenAI, Azure OpenAI, or similar)
• Experience with RAG (Retrieval-Augmented Generation) architectures
• Understanding of vector databases and embeddings
• 5+ years of backend software development including AI/ML integration work
• Experience maintaining production systems and handling operational issues
• Track record of delivering features in agile/iterative environments
• Strong problem-solving and debugging skills
• Comfortable using AI coding assistants (Claude Code, GitHub Copilot, Gemini, etc.) as daily development tools
• Excellent verbal and written English language skills: required for communication across our international locations and with international clients.

Offer:

• Monthly gross salary from 4000 to 5000 EUR, depending on your level of expertise.
• Hybrid way of working with cozy office space in the center of Riga, when needed, and flexible working hours opportunities, based on your own preferences.
• Family-oriented company values and healthy attitude towards work and life balance – granting additional 4 vacation days, birthday leave, “Happy Land” space in the office for children, etc. 
• Individual development and learning plan, including yearly budget for external training.
• Necessary essentials – health insurance with dental services and sports coverage.
• Possibility to work in mutual trust and positive team environment, to be creative and improve working flows by self-initiatives.
• Friendly, multicultural and on cooperation orientated colleagues.